Cancellation Policy

To honour your need for flexibility, while also ensuring appointments remain available for all clients who need support, I kindly ask for your understanding and agreement to our cancellation policy. Appointments may be rescheduled without a fee if 48 hours' notice is provided. Cancellations within 48 hours of your appointment time will incur a 100% charge of the scheduled fee. No-shows will be charged at the full fee rate. Thank you so much for your understanding and for helping me maintain a supportive and respectful space for all who need it.

We are unable to provide refunds for group therapy programs, events and workshops.